A True Credit to Care: Heartwarming Praise for the Team at Westhaven

A heartwarming review shines a light on the warmth, dignity and personal touch found across Minster Care Group homes.

There are few things more rewarding than hearing that our care has touched someone from outside our community. That is exactly what happened at Westhaven Care Home in Hoylake, when local visitor Jen Byrne was moved by what she saw during a lunchtime visit that she felt compelled to write to us.

Jen witnessed first-hand the warmth, kindness and attentiveness our team share with residents every single day – the very qualities that sit at the heart of high-quality residential care. Here is her message in full:

Compassionate care in your local community

With high-quality care homes set within warm, friendly communities across England, Scotland and Wales, Minster Care Group is committed to upholding the highest standards of dignity, safety and heart-led support. Every caregiver on duty works to build strong, trusting relationships with residents and their families alike.

We would like to extend our sincere thanks to Jen Byrne and her family for taking the time to share such generous recognition with the team at Westhaven Care Home. Praise like this inspires our care teams across every location to keep going above and beyond, day in and day out.

If you are exploring residential, dementia, nursing or respite care for a loved one, we would be delighted to welcome you. Find a Minster Care Group home near you and discover the difference compassionate, person-centred care can make.