Dementia Care

Who needs Dementia Care?

Dementia is the general term used to describe individuals suffering from an impaired ability to remember, loss of communication, losing the ability to move freely or the presentation of other behaviours. Each case of dementia presents differently and the care required is unique. At Minster Care, our staff are trained to recognise these signs and provide care in a manner that makes our residents feel supported and empowered. 

Our approach to Dementia Care

All care staff at Minster Care are given thorough dementia training so they are able to assist our residents who have dementia maximise their wellbeing. Through person-centred care, we take an individualised approach allowing our residents to maintain their sense of identity and independence for as long as possible.  

Minster Care chooses to take a proportionate and least intrusive response to risk. Our staff will respect each individual and assess any risks presented considering the wellbeing of the resident and their individual responses. Each individual in our care maintains: Choice and control, Safety, Health, Quality of life and Dignity and Respect. We actively encourage, support and promote the ability of residents to take their own decisions about taking positive risks in their lives, wherever possible. 


Minster’s Specialised Dementia Environments 

Our significant experience in care means we design exciting environments for those living with dementia. These environments include vibrant colour schemes, fidget boards, dementia café’s, bus stops/train stations and dementia friendly signage allowing our residents to easily navigate through the home. Our environments are designed to stimulate our residents, ensuring they feel supported, safe and also independent for as long as possible.  

In addition to our specialised environments, we also have activities that cater to varying dementia levels, which are designed to stimulate cognitive function. 


Activities and Dementia 

A set of varied activities are vital for a person living with dementia. Engagement at Minster is slightly different – it focuses more on stimulating cognitive function through communication and movement. 

Our dementia-friendly environments include vibrant colour schemes, fidget boards, dementia cafés, bus stops/train stations, sensory rooms and dementia friendly signage allowing our residents to easily navigate through the home. Our environments are designed to stimulate our residents, ensuring they feel supported, safe and independent for as long as possible. 

Magic Table 360 

We also make use of specialist equipment such as the Magic Table 360, which is based on the Tovertafel Magic Table designed in the Netherlands, however, is portable. The Magic Table 360 uses colourful light projections which respond to hand movements, enabling residents to benefit from an immersive experience. This stimulates not only cognitive and physical abilities but enhances social interactions between residents. More meaningful engagement allows our residents to maximise their wellbeing and lead a fulfilling life.


At Minster, we have consistently championed the use of technology to assist us in providing the best quality of care. From electronic care planning, electronic medication management through to using interactive aids with activities we make use of the latest technology to provide the best environments for our residents. All our homes have WiFi which allows our residents to keep in touch with the loved ones, watch their favourite TV shows online or interact with the community through PenPals for Kindness or other intergenerational outreach programmes we have with the community. 


“"Our father was placed in this care home due to dementia. I live in California and they always communicated any concerns regarding my father. The day and night staff are awesome, very caring and attentive towards the elderly. Activities are always going on and relaxing music playing including lots of music oldies from the 50s, 60s, 70s, which my dad enjoyed so much. I'd like to personally thank all staff who helped my dad. Not only did you care and support my dad, but supported me too in the end. The final hours before Dad passed the night staff knew Dad's religious preference was catholic, they were so kind to put on a channel where the rosary prayer was recited for him. I highly recommend Chestnut Lodge from management to the staff, they are amazing. Thank you for caring for my dad."”

Annemarie C Son of Resident - Chestnut Lodge

“"My husband has been in New Milton House for almost two years. His dementia, speech, mood and mobility problems must be quite a challenge. The staff are wonderful and deal with this with kindness, caring and humour. When I visit the staff always greet me with a smile, it's like being amongst friends. The management are lovely and are always available. Top marks from me for New Milton House."”

S A Wife of Resident - New Milton House

“"My husband was a resident at The Lakes from July 2021 until November 2022. He suffered from Dementia and the time had come when I could no longer manage his care at home. During his time at The Lakes Care Home the care he received was of the highest possible standard. He was always looked after with understanding, compassion, and love, by the many kind and dedicated carers. I found all members of staff, from management downwards, to be friendly and helpful, always approachable to answer any questions. The rooms at The Lakes are all bright and modern with good views and there is a lovely peaceful garden for residents and visitors to enjoy. There was always a really friendly welcome for our family when we came to visit, from both management and carers. In all, I could not recommend The Lakes more highly to anyone who has to find a home for their loved one. "”

Brigid B Wife of Resident - The Lakes

“"Both my parents are in Holcroft Grange. They were struggling to live in their own home with carers. The move to Hulcroft Grange was the very best decision and I now spend more quality time instead of doing chores for my parents. The staff quickly worked out my parents and continue to do so as their dementia progresses. I am very happy they are safe, fed well, kept clean and also enjoying lots of activities on a daily basis."”

W G Daughter of Resident - Holcroft Grange

“"I have been visiting my wife for several months and I am so happy that she is there. The staff at all levels have been very friendly and helpful when needed. My wife has been very well looked after, her room is lovely and has beautiful views from her window. The staff cope so well with my wife who has dementia. She is very happy and gets on very well with the staff. She eats well and sleeps well and her health is excellent. I can go out with her as there are chairs and tables outside and it is lovely when the weather is good. I am so pleased that I chose Eryl Fryn for my wife."”

Bill C Husband of Resident - Eryl Fryn

“"My father has been at Grays Court for the last two years, following the progression of vascular dementia. Over that period, he has been looked after with care and compassion, treated as a member of the Grays Court family and loved by all of the staff, despite the challenges faced."”

A T Son of Resident - Grays Court

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