Palliative Care

Who needs Palliative Care?

Palliative Care is suitable for those with a life-threatening or terminal illness. At Minster, we offer specialised care to improve the quality of life of people who require this type of care and their families. 

Our approach to Palliative Care

We always take a person-centred approach to care, and we seek to support families and loved ones through this difficult time. By taking detailed life histories and paying attention to preferences, we ensure that we respect each individual’s choice on how they wish to live in our home in a dignified way. Our care for these individuals will result in us maintaining health goals, providing pain management and ensuring their families and loved ones are supported.  

Our homes work in partnership with a range of organisations within the community such as local religious leaders, Admiral Nurses and other health and social care professionals. 


“"My mum sadly passed away having been cared for in Cheney Court for some time. Having been through other homes and viewing many, we chose this one as there was a 'feel' to the place that seemed pleasant. The care and support my mum was given were second to none. She was always clean, well-dressed and smiling and every member of staff was the ideal combination of professional, friendly and caring. My partner and I would both want to give Cheney Court nothing but praise in every aspect and for allowing mum her dignity throughout difficult times."”

Richard B Son of Resident - Cheaney Court

“" My mother came to Duncote Hall suffering from dementia and also breast cancer. We knew her time was limited but didn't realise by how much. The care she received at the home was exemplary and she made friends and came back to life somewhat through different things that were going on during the daytime hours. Although Mum didn't want to eat anything, the staff were trying to coax her and we were grateful for every morsel she ate or sip of drink she took. She was comfortable in her last days and I would like to thank the whole team for their care and dedication. "”

Ann S Daughter of Resident - Duncote Hall

“"The staff at Westhaven provided excellent end-of-life care for my father. The care assistants were always polite and responsive. The nursing team acted promptly and with compassion to ensure that my father was comfortable. The communication with our family was kind and thoughtful. We are truly grateful to the whole team."”

C I Daughter of Resident - Westhaven

“" Both my sister and I are retired nurses, but we have never witnessed better care than that given to our lovely Mum over the final months of her life. Dealing with people with Alzheimer's or Dementia requires a great deal of patience and understanding and the staff at Waterside Care Centre have that in spades. They tolerated Mum's disagreeable periods with skill and professionalism but also recognised the real person when it appeared and made her feel part of the family. Thank you all so much."”

Mariyln P Daughter of Resident - Waterside

“" My aunt, who was 97, was in Loxley Hall for the last five months of her life and I couldn't have been more glad of my choice for her. The atmosphere was that of a family. Everyone knew my aunt, from the Manager to the Maintenance Operative. I felt that she was safe, well cared for and cared about at all times. Not only were there great care and nursing staff but the lovely ladies in admin were just as empathetic and always had time for me and my queries. Communication was imperative as I live a long distance. Calls were made when needed and a hug also came my way when needed. My only regret is that she hadn't gone there earlier, as the stimulation and activities provided would have enhanced her life enormously. Thank you so much Loxley Hall, I cannot praise you highly enough. "”

Susan V Niece of Resident - Loxley Hall

Contact Us