My dear mother went into Elm House in December 2015 with Parkinson's Disease and mild dementia at short notice. At first my brothers, sister and I were very concerned about her weakness and poor health, her bathroom was across the corridor but she always had help when needed. We have been very satisfied with the level of care she has had and not seen any neglect of care. Any concerns we have had and rasied, have been dealt with swiftly and appropriately, throughout her stay. We have found all staff kind, considerate and empathetic at all times and would recommend to anyone.

My sister has been well looked after with no complaints. She has enjoyed the company of all the care and cleaning ladies and gents. They have been very kind to her. Pity there is no toilet in the room, but has not been a problem.

I am very pleased with the level of care my father continues to receive at Elm House. The carers are kind and genuinely concerned about the happiness, comfort and well-being of the residents. They also make the families of the residents very welcome and nothing seems too much trouble for them. The carers are skilled at balancing the various personalities and range of care and attention the residents require. The home has a nice atmosphere and the food is varied and of good quality. I would recommend Elm House without hesitation.

It is a very nice home, I have nothing bad to say about this home. The food is lovely, it's a nice home altogether and I don't want to be anywhere else.

Home is very good and caring staff are most helpful. Food is very good, room is smashing, help me to dress and wash. I feel safe.