My name is Diane Hesketh and I am the Home Manager of Croftwood Residential Home for the elderly which is based in Runcorn. I have been working at Croftwood for 23 years starting as a carer and working up to my present position. I am presently working towards my level 5 in health and social care. I have an open door policy which enables me to have daily contact with families, residents and professionals.
Croftwood is a purpose built home which has 44 bedrooms and all rooms are decorated and have soft furnishing implemented to each residents taste. Croftwood specialises in residential, dementia and respite care for the elderly. We have a caring and professional staff group who provide a homely and welcoming atmosphere; we have a full programme of activities to enhance stimulation. Each person is treated as an individual in all aspects of care and activities which will develop and improve their wellbeing.
We work towards a high standard of care and are compliant with the outcomes set out by Care Quality Commission.