mcg
so much l

Capture

"We are your home from home"
Our Mission statement

Head Office: 020 8864 9566 tel.fw

The Lakes at Duncote
Towcester
The Elms
Residents wrote memories on cards & hung them on the memory tree, sparking conversation and lots of laughs
Westhaven
Wirral
Holcroft Grange
Residents enjoyed the Home Safari
Holcroft Grange
Resident had a lovely pamper at the 5th Avenue as part of Holcroft Grange’s 3 wishes programme

Croftwood Testimonials

Dear Mr P, I am writing on behalf of our whole family to let you know how pleased we were with the high standard of care given to our mother, GP, in her twenty months in your Croftwood Care Home at Halton Lodge in Runcorn. Sadly, she passed away on 7th July in her room in Croftwood having received a lot of love and attention from her carers and all of the team at Croftwood. G had lived with me and my wife for 24 years and the prospect of having to agree that she had reached a stage when she needed 24 hour care caused us great angst. We had been living as a family of four since my wife’s mother, May, joined us 13 years ago. The two mums got on very well and we enjoyed the dimension of the extended family. May also became a bit of a character in the care home and received the same degree of affection that G received. Not only did the team take very good care of G, they were also very supportive to our family throughout the 20 months. We visited daily and spent a lot of time in the home and we only witnessed kindness and hard work. We saw a picture of a dedicated team who cared very much for their residents. This was clearly not only about reaching targets; it is about the kind of people in the team. the minster who officiated at mum’s funeral also does a service once a month at Croftwood (I did not know this until we were planning the service). I am sure he will not mind me passing on his view that the people in the team at Croftwood make it a very nice home to be in. During the last two weeks of mum’s life we received exceptional support from the team which enabled us to support our mum to the very end. Your organisation has an excellent team in Croftwood Runcorn. Signed A & A


To Everyone at Croftwood, it is very difficult to put into words how grateful we are for the care you all gave to R, our mother and sister. She was with you for almost 3yrs altogether and we never had a moments doubt that she was receiving the best care. We especially appreciate everything you did for her (and us) in her last days and we are glad she was able to end her life in peaceful and comfortable way. The affection and respect shown to R by all those involved in her care was above and beyond the call of duty. We would like to commend the dignity and professionalism of the staff on duty during R’s final hours. Thank you al so much, with our very best wishes, J and R


Thank you so much for inviting us to the service to remember 20 May, it was a lovely occasion and a lot of thought and preparation had been put into it. We thought the tree idea and the folder of remembrance were very appropriate and L’s words and the readings were very fitting. We enjoyed seeing all of you again and the cakes were delicious. Love and best wishes for the future, J and D


Thank you to all the staff for the care and compassion that you gave to my mother in law HM during her stay with you, God bless you all, D,M,CM


To Croftwood, Thank you for the past 2 weeks and supporting me on my work experience, love from MF


To all the Croftwood angels, career, domestic, kitchen and laundry staff and admin. Thank you all for all the kindness and consideration given, especially after E’s fall. We as a family appreciate all efforts to make her stay as comfortable as possible and say thank you from the bottom of our hearts, sincerely E and family xx


A huge thanks to all at Croftwood who were involved in mums care from the beginning to the end of her time with you.


To all at Croftwood, Thank you very much for taking care of mum/wife M. She couldn’t have been in a better place with such caring people, she loved you all. LA and family


To all at Croftwood, thank you so much for the care you gave to my mum during the short time she spent with yourselves. Also all the hugs they were never unappreciated, thank you for everything. R, M &G


Croftwood Contact us

Whitchurch Way
Halton Lodge
Runcorn
Cheshire
WA7 5YP

Tel No: 01928 576049

Home Manager: Diane Hesketh
manager.croftwood@minstercaregroup.co.uk

Administrator: Linda Whitby
admin.croftwood@minstercaregroup.co.uk

Regional Manager: Paul Nicholls
paul.nicholls@minstercaregroup.co.uk

Enquiry form
If you require further information on the home please complete the form below.

Title:*
Name:*
E-mail:
Telephone number:*
Please type your message in the space provided:
Word Verification:

 

Croftwood Services

Type of care: Elderly Residential & Dementia

Beds: 44 beds

Local Authority / Social Services: Halton Borough Council

Type of Service: Care Home only (Residential Care) - Privately Owned , 44 residents

Registered Care Categories: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's

Facilities & Services: Day Care • Respite Care • Convalescent Care • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Gardens for residents • Television point in own room • Residents Internet Access

Welcome to Croftwood

My name is Diane Hesketh and I am the Home Manager of Croftwood Residential Home for the elderly which is based in Runcorn.  I have been working at Croftwood for 23 years starting as a carer and working up to my present position. I am presently working towards my level 5 in health and social care. I have an open door policy which enables me to have daily contact with families, residents and professionals.

Croftwood is a purpose built home which has 44 bedrooms and all rooms are decorated and have soft furnishing implemented to each residents taste.  Croftwood specialises in residential, dementia and respite care for the elderly. We have a caring and professional staff group who provide a homely and welcoming atmosphere; we have a full programme of activities to enhance stimulation. Each person is treated as an individual in all aspects of care and activities which will develop and improve their wellbeing.

We work towards a high standard of care and are compliant with the outcomes set out by Care Quality Commission.

Crossways are having an open week from Monday 6th - Friday 10th November between 2-4pm, click here for contact details