I am contacting you with regards to Lakelands Care home in Wigan, what an absolutely outstanding care home. Lakelands are exemplary in their care standards and are an absolute credit to your company. My grandmother has been receiving respite there for the past 3weeks and we cannot fault it in anyway. I had to find the home via the internet as I live in Hertfordshire so we did in effect a blind taste test, to say I was nervous would be an understatement but I cannot express how much reassurance we have had as a family entrusting our lovely grandma to your care. Having been a home manager for the last 10yrs I do understand the importance of a well-balanced, well trained, caring, empowering staff team is needed to maintain a high level of care and Lakelands certainly has achieved this, our grandmas respite is up for to review this coming week and we are hoping she will make her stay a permanent one, but it is her decision, but I just felt it proper to congratulate you and hope you extend our congratulations to the care team at Lakelands, we have a lot of bad press re care homes I’m delighted to be the one giving you a good press, I am also sending a review of Lakelands to CQC, as I feel credit where credit is due. Once again well done and my most sincerest gratitude for taking such good care of our lovely Gran, AC
Tel: 01942 323 154
Home Manager: firstname.lastname@example.org
Regional Manager: Paul Nicholls email@example.com
If you require further information on the home please complete the form below.
Local Authority / Social Services: Wigan Metropolitan Borough Council
Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned, 40 residents
Registered Care Categories: Elderly • Physical Disability
Admission Information: Ages 55+.
Single Rooms: 40
Facilities & Services: Day Care • Respite Care • Convalescent Care • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room • Residents Internet Access